Privacy Policy
1. Information We Collect
- Full name
- Phone number
- Email address
- Shipping and billing address
- Order details
- Payment-related information
- Any information you share with us through customer support or WhatsApp
2. How We Use Your Information
- Process and deliver your orders
- Communicate with you about your purchases
- Provide customer support
- Improve your shopping experience
- Send updates about new arrivals, exclusive deals, and special offers
- Maintain the security of our store and customer accounts
3. Payment Information
We take customer privacy seriously. Payment information is handled securely through our payment and checkout providers. We do not store sensitive card or payment details unless required through secure third-party systems.
4. Sharing of Information
We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers when necessary to:
- Process payments
- Deliver orders
- Provide store-related services
- Comply with legal obligations
5. Cookies and Store Data
Our website may use cookies and similar technologies to improve site performance, remember your preferences, and enhance your browsing experience.
6. Marketing Communication
If you subscribe to our newsletter or promotional updates, you may receive information about new products, special offers, and brand updates. You can unsubscribe at any time.
7. Data Security
We use reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security at all times.
8. Your Rights
- Access your personal information
- Update or correct your information
- Delete your account details where applicable
- Opt out of promotional communication
To make any such request, please contact us through our support channels.
9. Contact Us
- Relenca
- Karachi, Sindh, Pakistan
- WhatsApp:+92352340464